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Master Series: HR Technology
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When: Tuesday, June 4th
9am - 12pm
Where: FirstPoint Management Resources
1500 Sunday Drive
Suite 102
Raleigh, North Carolina  27607
United States
Contact: Kirsten Benzaquen

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Master Series: HR Technology

$79 Members • $109 Nonmembers

 Please note location is 1500 Sunday Drive Suite 102 Raleigh, NC


Finding a Practical Application to Fit Your Organizational Needs

HR Technology is not a one-size fits all. This program will help you determine your HR technology needs, how to prioritize those needs, and how to narrow down the flooded marketplace. We will provide best practices around writing an HR technology RFP. We will discuss the difference between “best in class” and “single source solutions.” We will also focus on the important attributes to consider when selecting an HR technology vendor.

In addition, this presentation will review the important steps needed to ensure a successful implementation. Your HR technology needs today may not be your HR technology needs tomorrow. We will discuss the processes you should have in place to maintain and continuously improve your HR technology.

Objective: Attendees will leave this course with a better understanding of HR technology available, how to best assess their needs, and steps to keep their HR technology relevant to their organizational needs.

Speaker: Rachel Richards, GBA

Rachel Richards, GBA serves as Team Lead, HR Technology & Voluntary Benefits for Hill, Chesson & Woody, a Gallagher Company.  In this role, Rachel works with consultants, client managers and clients to assess clients’ needs regarding HR technology, enrollment support and voluntary benefits. Leading a team of implementation specialists and benefit counselors, she assists in the execution of enrollment strategy (by implementing enrollment technology) and voluntary
benefits, including one-on-one education for employees and enrollment assistance.

Rachel joined the team as a Client Manager in 2012 before she assumed her present position. Active in the health insurance industry since 2000, Rachel was an Account Manager at Progressive Benefits Solutions. Previously, she also served as an Account Manager with The Planning Group in Wilson, NC, and began her industry experience at UnitedHealthcare.

Rachel received her Bachelor of Science in Accounting from Barton College in Wilson.

Active in her community, Rachel has participated as an office leader for Triangle Heart Walk teams, raising money and recruiting walkers to benefit the American Heart Association. She also serves as a volunteer at several area charities. Rachel is currently pursuing her Certified Employee Benefit Specialist (CEBS) designation through the International Foundation of Employee Benefit Plans.

Areas of Specialty:
 Benefits administration
 Human Capital Management
 Human Resources and Benefit Technology
 Carrier Connections
 Voluntary Worksite benefits

Barton College — 2007,Bachelor of Science, Accounting

Related Experience:
North Carolina Board of Nursing, 2011-2012
Progressive Benefit Solutions, 2010-2011
The Planning Group, 2006-2010
United Healthcare, 2000-2003

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