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HR Professional Development Series - Session Three
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When: Wednesday, September 19th
8:30am - 10:30am
Where: PNC Arena
1400 Edwards Mill Road
Raleigh, North Carolina 
United States
Contact: Kirsten Benzaquen

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Session Three: The Coaching Process

There is no single, “right” model of coaching; approaches should be based on the needs of the organization and the individuals engaged in the process.  There, are however, universal do’s and don’ts that are aligned with the standards that all those who engage in the coaching process should follow.  It is the responsibility of the HR Professional to ensure that anyone modeling coaching within their organization are adhering to these standards to uphold the integrity of the process.  To do so, they themselves must learn how to effectively coach others both in knowledge and practice. In the third of this four-part series, participants will learn:

Various coaching approaches based on the needs of the organization and various individuals

  • The Do’s and Don’ts of the coaching process
  • How to identify when someone is not following standard coaching practices
  • How to coach others
  • How to identify resistance to coaching

Session Outcomes:

  • A thorough understanding of the various coaching approaches and models
  • Knowledge of Coaching Do’s and Don’ts
  • The ability to identify when an individual is not adhering to standard coaching practices
  • The ability to coach others and identify when there is resistance in the process

Our Speaker: Dina Maloney, MAA ACC, CALC, has assisted individuals, teams, companies and clients to achieve personal and organizational success for more than 25 years.  Her ability to lead others to peak performance, implement innovative methods and solutions, facilitate engaging and interactive workshops and serve as a catalyst for change and excellence have contributed to her solid reputation as a successful leader, mentor, coach, innovator and educator.


As Co-Founder of EPIC Coaching and Consulting, Dina Maloney provides leadership and executive coaching, skills development training, consulting, and motivational speeches to support organizations and companies in their achievement of maximum profitability and productivity.  Her passion for and the ability to Empower People Through Insight and Change is the greatest contributing factor to her enduring success. This EPIC Model of Empowerment is the foundation for Dina’s approach to individual, organizational and leadership development:

·   Step I: Insight - Identify who they are (values, strengths, challenges, passion and mission) and who they want to be (desired intentions, passion and mission       – their “why”)

·   Step II: Empowerment – Make the invisible, visible to instill motivation and drive

·   Step II: Change – Challenge them to align decisions, behaviors, and actions with their intended identity


Dina earned an MA Degree in Communication Media from Barry University, a BA Degree in English with a minor in Communication from Florida State University, the credential of Associate Certified Coach (ACC) from The International Coaching Federation, and the Credential of Authentic Leadership Coach through Raleigh Coaching Academy. In addition to the work she does with and for EPIC CC clients, Dina is a contributing coach for The Impact Center’s Women’s Executive Leadership Program out of Washington, D.C., as well as for The Bridges Academic Leadership Program for Women through UNC Chapel Hill. She serves as Lead Coach and Training Facilitator for The Statarius LeaderStep7 Program, Senior Instructor of Professional Development for Knowledge Source, Inc., and a Contributing Alumni for Raleigh Coaching Academy. Dina, who was a 2016 NCAPC 5.0 Speaker Award recipient, is a preferred provider for SHRM as well as a member of the Global and Raleigh Chapters of the International Coaching Federation. 


*Free for RWHRMA members ($30.00 billed for “no-shows”)
*$30.00 for TSHRM members
*$35.00 for guests/non-members
*Each 2-hour program been approved for two (2) hours of HRCI general and SHRM continuing education credit

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